GENERAL POLICIES

INTRODUCTION

Adapt has adopted policies, procedures, rules and regulations ("policies") designed to provide for the safe, enjoyable and healthy use of our premises and events by all members, guests, patrons and contractors.

These policies apply to your conduct on Adapt's premises, which include its indoor and all outdoor areas, including its parking lots, sidewalks, and courtyard, and any other areas located at 4300-1 Alpha Rd, Dallas, Texas, 75244 ("premises") or any use of Adapt's online, mobile or interactive offerings or websites. They also apply to your conduct during its programs, training, events or other Adapt-conducted/sponsored activities conducted on or off the premises ("events").

These policies supplement those posted or otherwise provided in our facility, on our web or mobile sites or at our events. We may adopt policies applicable to a single center. In some instances, the law may establish different requirements applicable to certain centers and may not be called out here. To the extent of a conflict with other policies, the more restrictive policy applies.

If you violate any of these policies, your membership or facility access may be suspended or terminated without a refund or reimbursement. Our decision on all questions regarding construction or interpretation of these policies is final.

We may change these policies at any time without notice in our sole discretion to ensure safety for all. You may find the most recent version of these policies on our website. As a member or guest of Adapt, you are responsible to review and comply with these policies at all times.

GENERAL POLICIES

•            Accessibility Policy. Can be found here.

•            Proper Conduct. We strive to uphold a safe, fun, family-oriented environment. As such, we expect proper, respectful conduct on the premises at all times. We do not permit disrespectful conduct toward our members, guests, employees ("Team Members"), vendors or property including, including but not limited to vulgar, profane, indecent, offensive, violent, hostile, aggressive, threatening, harassing, stalking, fraudulent, or other inappropriate conduct or communications.

•            Club Etiquette. For the comfort of all members, we ask that you follow our club courtesy guidelines. View our Club Etiquette page.


•            General Hygiene. We expect you to uphold general personal hygiene and refrain from excessive use of scented oils, lotions, colognes, perfumes or other fragrances out of respect for other members and any fragrance or chemical sensitivities. Usage of hormonal creams that could come into contact with Adapt’s equipment is also prohibited.

•            Weapons. You may not bring or use weapons of any kind on the premises for any reason.

•            Proper Attire. You must wear proper attire at all times, including shirts and shoes, unless noted in a specific area. Appropriate clothing is at the discretion of Adapt’s staff and can include the condition, content, coverage and other factors.

•            Membership Cards and Check-In. As a member, you may not enter the center without your membership card, whether electronic or physical, which you must present to the front desk to be swiped upon entry. Because access to Adapt's centers varies by membership level, you must have the required membership, in good standing, in order to access Adapt’s facilities. If you lose your membership card, you may have to pay a fee to replace it. Please return your membership card on your last day of access. You may be required to have your picture taken for your membership to identify you at check-in and for safety reasons. Pictures are not displayed on membership card.

•            Personal Belongings. You must store all workout bags, coats and personal belongings in a locker if applicable, or within your own car. Adapt is at no point responsible for supervising, storing or securing your personal belongings. You may not leave any personal belongings at Adapt overnight. Items that are left behind overnight may be discarded, donated or removed from Adapt premises at our staff’s discretion. Do not bring or store any valuables on the premises, including watches, jewelry or large amounts of cash, etc... Do not leave valuables in plain view in your vehicle. Be sure your vehicle is locked. We are not liable or responsible for any lost, stolen or damaged personal property, whether from lockers, vehicles or other locations on the premises. Please inquire in person at the Member Services desk for lost articles that may have been found. Phone inquiries regarding lost items are not allowed. All items must be retrieved in person by the owner.

•            Equipment. You may not modify any Adapt equipment from its intended use. You may not bring in personal equipment, mechanical or otherwise, unless approved by Adapt, any such approval may be revoked at any time. Damage to machines or equipment through incorrect use may result in financial responsibility for repairs of damage or replacement of equipment. Some equipment within Adapt’s facilities is limited to usage by Adapt’s Personal Training staff such as but not limited to: ARX-Fit Alpha, ARX-Fit Omni, Neubie by NeuFit.

•            Locker Rooms. We expect proper etiquette in our locker rooms. You may not spit, sleep or engage in any sexual conduct in our locker rooms. You may not shave in, or use in the nude, any spaces outside of the use of the shower. You must discard and/or dispose of facility issued towels in the designated container. Items left overnight will be held for no longer than 72 hours before being discarded. No photography or cameras are allowed in any locker room. All children must be accompanied by a parent, legal guardian, nanny or other authorized supervisor while in using the locker-room and restroom space.

•            Injuries. If you are injured while on the premises, please seek immediate assistance from an Adapt Team Member. Adapt Team Members can provide or arrange for appropriate medical assistance and must complete a facility incident report.

•            Physical Examination. We strongly encourage that you have a complete physical examination prior to beginning any new exercise or nutrition program.

•            Training Services. Our personal training services include instruction, coaching, advice, lessons or demonstration concerning physical exercise, physical fitness, exercise strategies, nutrition, wellness, fitness products, fitness equipment and other fitness-related activities by personal trainers, nutrition coaches, teaching pros or other instructors ("personal training"). Personal training services are available to members, typically for a fee per session, upon completion of a Fitness Program Assessment.

•            No Personal Training by Members or Guests. You may not solicit or conduct on the premises any personal training as defined above, with or without compensation. Adapt retains sole discretion to determine whether a member or guest is engaged in personal training.

•            Solicitation. Unless expressly authorized by Adapt Management and, or staff, you may not solicit-whether in person or in writing-any members, guests or Team Members on the premises or during off-premises events, including but not limited to solicitations for political or religious purposes, media interviews, business opportunities, or competitive products or services.

•            Cell Phones and Other Mobile Devices. Cellular phones and other mobile devices may not be used in photographic or video mode without consent of other members or patrons within any locker room, rest room, sauna, steam room, massage or service rooms, or other private area of the center. Please use common courtesy when using mobile devices in other areas of the center.

•            Photography and Video. Professional photography and recording of video on the premises are not allowed without the advance approval of the Adapt Management. Personal photography is allowed in public areas of the club only. You must have consent to photograph any other member, guest or team member. No photography or cameras of any kind are allowed in any locker room, rest room, sauna/cryosauna, massage or service rooms, or other private area of the center.
 Adapt allows certain team members to take images of members and guests for social media purposes, including participants in group fitness and team training classes within Adapt’s facilities. If you do not wish to have images taken by Adapt, please let the team member know, so that you can opt out. By your continued use of Adapt’s premises and services, including participation in the class, you irrevocably consent to and grant Adapt the exclusive, worldwide, perpetual, royalty-free and otherwise unlimited right to use, copy, modify, distribute, publicly display and perform, publish, transmit, remove, retain, and repurpose the images for any purpose in any media or form of communication, without additional consent and without compensation, including but not limited to Adapt’s commercial and promotional use on its corporate or employee social media sites.

•            Adapt Wireless Network. By accessing the Adapt wireless network, you agree not to use the Adapt wireless network to transmit any material that violates any applicable laws, rules or regulations or to defame, harm or threaten or attempt to harm other persons, businesses or other entities. You also agree not to use our wireless network to transmit any material that infringes any copyright, trademark, patent, trade secret or other proprietary rights of any third party. You agree not to violate the security or integrity of our wireless network or to use our network to violate the security or integrity of any other network. The wireless service is provided “As Is.”

•            Food. You may bring your own food into the center, however, no Adapt personnel is responsible for the storage, safety or supervision of said food and all food must remain out of the fitness area. All food items must remain in the individual’s possession. You may bring clear non-alcoholic liquids in close-lid, unbreakable bottles.

•            Alcohol. You may not consume alcohol on the premises unless it is purchased from or otherwise provided by Adapt during an event, and only then in designated areas. You must be of legal of age and have valid identification to consume alcohol. You may not use our equipment, services or programs while under the influence of alcohol. Alcohol must be consumed responsibly, and you assume all risks associated with your consumption. Adapt reserves the right to refuse alcohol service to anyone at any time.

•            Drugs. You may not use, possess or sell any illegal drug on the premises, including but not limited to anabolic steroids or other illegal growth-enhancing substance. You may not use our equipment, services or programs while under the influence of illegal drugs. You should not use, or should stop using, any equipment, service or program if your prescription medication adversely impacts or influences your ability to safely use it.

•            Smoking. You may not smoke, chew or use any other tobacco or electronic cigarette products on Adapt's premises including any outdoor areas (e.g., sidewalks or parking lot), or at Adapt's events.

•            Center Closure or Access Restrictions. We reserve the right to close or restrict access, without advance notice, to any area of or the entire center or premises for any reason, including but not limited to closures or restrictions related to construction, remodeling, repair, or maintenance (whether planned or unplanned) or for health or safety reasons, including but not limited to weather, natural disasters, power outages, and medical issues. Your obligation to pay membership dues is not dependent upon usage, availability or access to the center.

•            Illness. You may not enter the premises if you have a contagious illness that may be transferred through ordinary use of our equipment, services or programs. You must cover exposed lesions or rashes.

•            Animals. You may not bring any animal on the premises unless it is a service animal performing its duties in the care of a person who requires its assistance or is an on-duty law enforcement animal ("exempt animals"). All exempt animals must be licensed, vaccinated and have identification tags (where applicable); must remain leashed or caged and under a non-Adapt responsible person's control at all times; and must be removed immediately if it causes a disturbance, interrupts the work of others or poses a health or safety risk to those who are exposed to it. The animal's owner must promptly remove animal waste and is liable for any damage caused by the animal.

•            Damage to Center. You may not damage the center in any way, including but not limited any damage to, or theft of, exercise equipment, towels, supplies or other center property, such as balls breaking lights. If you, or a guest, youth member or junior member on your membership, damages the center, you must pay for it.

•            Non-members.  Adapt centers and its programs, services, amenities, benefits, programs, classes, events, are for members only or guests of members as permitted by our Guest Policy. Non-members who wish to use Adapt facilities, must sign-in with a Day Pass or be under the guidance of an Adapt Team member during a consultation, orientation or tour.